How We Do It
It all starts with people…
At Chain.io, we understand that the hardest part of systems integration is the people part. We know that to get the right data to the right people at the right time takes more than just a lot of fancy code. It takes strong project management and a proven delivery methodology.
When you become a Chain.io client, you’ll be assigned a client success team who will stay with you forever. They’ll learn your company’s unique terminology, systems, and style. They’ll bring our strong project management discipline and adapt it to the realities of your work environment.
…then we add process…
Have you ever been on an IT project that delivered something that wasn’t really what you needed?
Our unique project engagement process ensures that by the time an integration reaches production, it’s ready to deliver business value.
This process involves engaging business analysts and developers early in the process. At Chain.io, we only hire technical team members who can communicate well and who can understand the business intent behind our code. This is the secret sauce that keeps our clients so engaged.
We carefully document both the technical requirements and the business need (in plain English). This keeps the team focused on the right target.
…and finally, technology.
We’re really proud of our technology. Our cloud-native stack of tools allows the team to take your requirements and quickly deploy them into a managed environment with maximum reliability.
The best part? You don’t even need to know how it works.
As a fully managed service, we take care of all of the technical details including monitoring, error resolution, and support.